Frequently Asked Questions

PowerPoint Party Games - Support

We want our consumers to have the best experience possible when purchasing and playing our Digital Party Games.

Sometimes downloaded files can have issues working because they can’t always meet the requirements of all the combinations of different settings and versions of programs that consumers have.

If you encounter such problems, please take the time to check the following.

To download the Host Questions PDF - Depending on which game you are playing, either click on the image to the left of the instructions which shows the answer sheets and a DOWNLOAD HERE button, or click on the DOWNLOAD HERE link in the copy. If it doesn't work immediately - please close and reopen the game and try again.

• Ensure *macros are enabled when opening the game – see below for PC and MAC
• Ensure you are running the latest version of PowerPoint
• If you have recently updated your software or running system, please restart your computer.


Microsoft Windows PC

• Click the Microsoft Office Button
• Click PowerPoint Options
• Go to your Trust Centre settings to ensure “Disable all *macros except digitally signed macros” is selected.

MAC

• Click PowerPoint
• Click Preferences
• Click Security & Privacy
• Click Enable all *macros.
*For all MACRO settings and for both MAC and PC, it is recommended that you revert to your original settings when not playing the Digital Party Game.
If you have tried the above fixes and your game still doesn’t work, the file may need to be repaired. Please follow the instructions below to repair presentation files using PowerPoint.

1. Open PowerPoint app, go to File menu and click the Open button
2. Browse and select your Digital Party Game file
3. Click the small arrow located beside Open button and select Open and Repair option
4. Wait for the completion of the repair process
5. This inbuilt repair process helps you to fix the Digital Party Game files that are slightly corrupted or damaged.
6. If your Digital Party Game file is severely corrupted or damaged, a file repair software like Remo Repair PowerPoint is recommended.